Question 1

When should I book my helicopter flight?

Accepted Answer

We highly recommend booking as early as possible to secure your preferred date and time. It is also wise to book for the first day of your visit to the Mackenzie region, which allows flexibility for rescheduling due to weather.

Question 2

What is your cancellation policy?

Accepted Answer

If we are unable to fly due to unfavourable weather conditions, you will receive a full refund or have the option to reschedule your flight at no extra cost. Please refer to our full terms and conditions for details.

Question 3

Do you have a minimum number of passengers?

Accepted Answer

All our scenic flights require a minimum number to be confirmed. We are happy to combine single passengers with other groups where possible.

Question 4

Are your flights private or shared?

Accepted Answer

Unless you book a private charter, our scenic flights are a shared experience. However, our signature and bespoke experiences are designed as private charters to ensure an exclusive and personal journey.

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